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IT Support Specialist

2 months ago

Rochester, New York, United States Eastman Kodak Full time
Job Summary

We are seeking a highly skilled IT Support Analyst to join our team at Eastman Kodak. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees and customers.

Key Responsibilities
  • Provide technical support and troubleshooting for computer hardware, software, and network issues.
  • Deploy and upgrade IT computer services, including workstation computers, printers, servers, and network.
  • Interact with clients on a day-to-day basis to address problems and provide training as needed.
  • Work with third-party teams and vendors to resolve issues efficiently.
  • Assist in analysis and improvements when resolving technical issues.
Requirements
  • Working knowledge of workstation endpoint management, imaging, and IT end-user desktop & laptop computer, printer, server, network, security, computer hardware, software, and applications.
  • Provisioning skills, including provisioning application accounts, assigning roles & permissions for multiple corporate systems and environments.
  • Solid problem-solving, issue interpretation, and troubleshooting skills.
  • Effective communication and interpersonal skills, with attention to details.
  • Good organization, time management, and prioritization skills.
  • Ability to work effectively in teams and individually.
  • Continuous learning and ability to learn new technologies.
Education and Experience

Bachelor's degree or equivalent experience.

EOE Policy Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Estimated Salary: $67,000 - $80,000.

Experience Level: 0-5 Years.

Requisition ID:1066.