Senior Manager, Product Innovation

4 days ago


Charlotte North Carolina, United States Brightspeed Full time
About the Role

Brightspeed is seeking a highly skilled Senior Manager, Product Innovation to lead our Operational Readiness team. As a key member of our Product and Platform Governance team, you will be responsible for driving operational readiness, process efficiency, and automation for all product and platform programs.

Key Responsibilities
  • Strategic Planning and Execution
    • Develop and execute a scalable and robust cross-domain E2E operational readiness workflow management process.
    • Drive long-term modernization and technical advancement planning for Product & Platform Innovation programs.
  • Operational Readiness Management
    • Own companywide Operational Readiness Production Testing in collaboration with Go / No Go facilitation.
    • Verify that product and / or platform meets user acceptance criteria before general audience deployment.
  • Program Management
    • Partner with the BTAC lab and IT to ensure test environments are appropriately established, system access is granted, addresses, inventory and resources are available.
    • Cross Functional test plan, timeline, resource management and roles & responsibilities.
  • Leadership and Team Management
    • Manage day to day operations of the Product & Platform Operational Readiness team.
    • Lead your team developing growth and talent plans, new skillsets, appropriate training, succession plans and a data first approach.
Requirements
  • Demonstrated exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the most senior level of the business.
  • Responsible for team operational logistics including people & culture initiatives, operational get-well plans, assignment implementation & follow up, and communication cadences & agendas.
  • Coordinate and manage organizational goals, objectives, budget and KPI attainment.
What We Offer

Brightspeed offers a dynamic and challenging work environment with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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