Healthcare Liaison

1 week ago


Munster, Indiana, United States Franciscan Health Full time
Job Title: Engagement Center Specialist

Franciscan Health is seeking a skilled Engagement Center Specialist to join our team. As a liaison between patients and healthcare providers, you will play a vital role in ensuring seamless communication and coordination of care.

Key Responsibilities:
  • Act as a patient advocate, facilitating communication between patients and healthcare providers to obtain referrals and schedule appointments.
  • Identify opportunities to provide additional support and resources to patients and their families.
  • Support marketing campaigns by scheduling appointments and promoting health education and screenings.
  • Document patient interactions and resolve inquiries and complaints in a timely and professional manner.
  • Collaborate with the healthcare team to ensure accurate and efficient patient care.
Requirements:
  • High School Diploma or equivalent required.
  • 2+ years of experience in healthcare preferred.
  • Knowledge of health insurance and medical terminology a plus.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Franciscan Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.



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