Pharmacy Assistant
1 month ago
In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy, under direct supervision. Performs various Pharmacy Department duties in accordance with Company policies and procedures.
Responsibilities:- Uses pharmacy systems to obtain patient and drug information and process prescriptions.
- Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Develops strong relationships with most valuable customers.
- Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
- Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Registers all related sales on assigned cash register, collects and handles cash as required.
- Handles telephone calls that do not require personal attention of the pharmacist.
- Processes manual claims for third party program prescription services in a timely and efficient manner.
- Assists and supports Pharmacy Department on inventory management activities.
- Maintains knowledge of Company asset protection techniques.
- May assist pharmacist in administering clinical services.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills to fill prescriptions accurately.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
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