Hospitality Service Ambassador

3 weeks ago


Corpus Christi, Texas, United States Hooters Full time
Hooters Hospitality Service Support Job Description

Job Summary: We are seeking a highly motivated and customer-focused Hospitality Service Support team member to join our team at Hooters. As a key member of our service team, you will be responsible for providing exceptional customer experiences, ensuring seamless service delivery, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities:

  • Guest Happiness: Ensure that every guest has a positive experience by providing attentive and friendly service, ensuring food and beverage quality, and maintaining a clean and welcoming environment.
  • Financial Management: Handle cash and credit transactions accurately and efficiently, and maintain a high level of cash handling integrity.
  • Brand Operating Standards: Maintain a high level of knowledge about our menu, promotions, and events, and ensure that all guests are aware of our brand's offerings and values.
  • Other: Participate in cross-training opportunities to develop skills in multiple areas, including hosting, to-go, and staff support roles.

Requirements:

  • Must be 17/18 years of age or older
  • Excellent customer service skills
  • Basic mathematical computation skills
  • Ability to promote brand integrity and maintain professionalism at all times
  • Ability to communicate clearly and work well with others
  • Ability to multitask in a fast-paced environment and adapt to change
  • Menu knowledge and knowledge of sanitation and use of MSDS

Working at Hooters: Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. We are a dynamic and fast-paced company that values our employees and provides opportunities for growth and development.



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