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Hospital Coordinator
2 months ago
We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield. As a key member of our hospital staff, you will be responsible for driving the flow of clients and pets through our hospital, maximizing productivity, and ensuring exceptional client care.
Key Responsibilities- Client Flow Management: Coordinate the flow of clients and pets through the hospital, ensuring a smooth and efficient experience.
- Productivity Maximization: Maximize the productivity of our veterinary medical team by routing clients and pets effectively.
- Client Communication: Ensure excellent communication with associates and clients, providing a welcoming and friendly experience.
- Care Coordination: Coordinate the care of clients and pets, influencing them to return and refer their friends and families.
- Business Development: Actively recruit new clients by promoting hospital services and developing strategies to increase client retention.
- Financial Management: Manage finances accurately, maintaining balances and utilizing proper opening and closing procedures.
- Administrative Support: Provide administrative support as needed, including conducting administrative functions and managing paperwork.
- Leadership: Demonstrate strong leadership skills, with a focus on customer satisfaction and team productivity.
- Communication: Possess excellent communication skills, with the ability to effectively interact with clients and associates.
- Problem-Solving: Display strong problem-solving skills, with the ability to think critically and make sound decisions.
- Teamwork: Demonstrate a strong commitment to teamwork, with the ability to work collaboratively with others to achieve common goals.
As a Client Service Coordinator at Banfield, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional client care and driving business growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
