Automotive Parts Specialist
1 week ago
Job Overview
The Automotive Parts Specialist plays a crucial role in delivering top-notch service at the parts counter, assisting clients with their inquiries, processing orders, and ensuring the efficient distribution of parts to our service technicians.
Your responsibilities will include maintaining optimal stock levels, collaborating with suppliers, and keeping abreast of the latest developments in automotive technology.
Duties and Responsibilities:
1. Provide exceptional customer service by assisting clients at the parts counter, addressing their inquiries, and offering knowledgeable advice on parts selection.
2. Manage phone inquiries, providing information regarding parts availability, pricing, and compatibility.
3. Process parts orders efficiently and accurately, ensuring timely delivery to clients and service technicians.
4. Collaborate with suppliers and maintain precise records of incoming and outgoing parts shipments.
5. Monitor and sustain adequate inventory levels to meet customer demand.
6. Conduct regular stock audits, reconcile discrepancies, and update inventory records in the dealership's system.
7. Utilize technical expertise to assist clients and service technicians in identifying the correct parts for repairs and maintenance.
8. Stay updated on new products and advancements in automotive parts to provide current information.
9. Handle cash transactions and process payments accurately, ensuring customers receive receipts for their purchases.
10. Work closely with the service and sales departments to ensure effective communication and coordination of parts orders.
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