Veterinary Customer Service Representative

4 weeks ago


Thomasville, Georgia, United States Thomasville Animal Hospital Full time

We are seeking a compassionate and organized Veterinary Customer Service Representative to provide exceptional service to our clients and their pets. As a key member of our team, you will be responsible for managing our busy phone system, handling electronic medical records, and ensuring the smooth operation of our front desk.

The ideal candidate will possess strong communication skills, both in person and over the phone, and have the ability to remain calm under pressure. A general knowledge of veterinary medicine is preferred, but not required, as we provide comprehensive training to our team members.

Key responsibilities include:

  • Providing friendly and professional communication with clients
  • Managing a busy phone system and handling incoming calls
  • Handling electronic medical records and maintaining accurate information
  • Organizing tasks and ensuring the smooth operation of the front desk

Key skills include:

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and remain calm in challenging situations
  • Basic computer skills and knowledge of electronic medical records
  • Organizational skills and attention to detail

We offer a supportive and dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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