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Customer Service Specialist

2 months ago

Knoxville, Tennessee, United States Harper Auto Wash Full time
Job OverviewPosition Summary We are seeking a dedicated individual who thrives in a dynamic and energetic work atmosphere. Ideal candidates will possess a collaborative spirit and a positive outlook. This entry-level position offers opportunities for growth across various departments. The Automotive Care Associate plays a crucial role in guiding vehicles through the wash process and ensuring a thorough interior cleaning in our finishing area. Services provided include tire shine application, interior vacuuming, window washing, and cleaning of dashboards and cup holders. All tasks are conducted indoors within a climate-controlled setting.

Employee Benefits

  • Comprehensive Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Short and Long-Term Disability Insurance
  • Employer-Sponsored Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Birthday Leave
  • Paid Training Opportunities
  • Career Advancement Potential
  • Closed on Sundays
  • Supportive Work-Life Balance
Key Responsibilities
  • Evaluate completed services to guarantee top-notch quality
  • Promptly report any vehicle damage to the supervising manager
  • Effectively coordinate tasks with team members
  • Uphold exceptional service standards to positively reflect the organization
  • Perform additional duties as assigned
Required Qualifications
  • Positive demeanor and proactive attitude
  • Strong work ethic, demonstrated leadership abilities, and a desire for personal growth
  • Outstanding communication and customer service skills
  • Valid driver's license required
About Harper Auto Wash: The Harper name has been a hallmark of quality since its inception in 1981. With a commitment to customer satisfaction, Harper Auto Wash provides exceptional service in a state-of-the-art facility. Our focus on excellence is reflected in our highly trained staff and numerous accolades in service quality. Harper...Where excellence is our standard. We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.