Retail Sales Leader
5 days ago
About the Role:
Hallmark eCards is seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team. As a Part-Time Sales Leader, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, and eager to return.
Key Responsibilities:
- Model and coach selling skills to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
- Lead staff when the Store Manager is not available and provide feedback along the way.
- Conduct point-of-sale audits and assist the Store Manager with other inventory management procedures.
- Communicate daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.
- Create and maintain a warm, inviting, easy-to-navigate shopping environment.
- Help and affirm customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
- Make the interaction easy and convenient for shoppers by effectively handling store operations - product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.
Requirements:
- At least 18 years of age.
- One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
- Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
- Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
Preferred Qualifications:
- High school diploma or equivalent.
- Two or more years of previous experience in (specialty) retail, sales, or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Demonstrated success working as a member of a team.
- Ability to receive feedback and take action when appropriate.
- Strong sense of urgency, flexibility, and willingness to adapt to change.
- Desire and ability to learn the business.
- Proficiency and comfort using a computer and other technology.
What We Offer:
- A competitive hourly pay rate between $12.82 to $13.50.
- A comprehensive benefits package, including savings/401(K) plan with 3% company match, investment assistance, and more.
- A dynamic and supportive work environment that encourages growth and development.
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