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Automotive Parts Specialist
2 months ago
O'Reilly Auto Parts is seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
Key Responsibilities- Customer Service: Provide prompt and courteous service to customers, answering questions, and resolving issues in a professional and friendly manner.
- Parts Sales: Assist customers in finding the right parts and accessories, providing recommendations, and ensuring accurate transactions.
- Inventory Management: Maintain accurate inventory levels, restock shelves, and perform daily operational tasks to ensure a well-organized store.
- Operational Tasks: Perform various tasks, including processing exchanges and returns, addressing customer complaints, and maintaining a clean and safe store environment.
- Technical Skills: Operate brake lathe and other store test equipment, perform in-store services, and drive a delivery vehicle when necessary.
- Education: High school diploma or equivalent required.
- Experience: Previous retail or sales experience preferred.
- Skills: Excellent customer service skills, ability to multitask, and basic math skills.
- Certifications: ASE certification desired.
- Competitive Wages: Competitive hourly rate and opportunities for advancement.
- Benefits: Medical, dental, and vision insurance, 401(k) with employer contributions, and paid time off.
- Training and Development: Ongoing training and development opportunities to enhance your skills and career growth.