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Territory Sales Manager

2 months ago

Lakeville, Minnesota, United States ADDICTION AND MENTAL Full time
Job Summary

We are seeking a highly motivated and experienced Territory Sales Manager to join our team at Addiction and Mental. As a key member of our Business Development team, you will be responsible for increasing revenues in assigned geographies and developing customer relationships within our business unit.

Key Responsibilities
  • Create new and maintain existing accounts with key decision-makers in the addiction and mental health industry.
  • Conduct outside sales calls through cold-calling or scheduled appointments to promote our programs and services.
  • Maintain an appropriate frequency of contact with key accounts to build strong relationships and identify new sales opportunities.
  • Devise effective territory sales and marketing strategies to drive revenue growth and meet sales targets.
  • Responsible for net revenue growth in defined geography as compared to prior year.
  • Analyze data to find the most efficient sales methods and optimize sales performance.
  • Meet with customers to address concerns and provide solutions to their needs.
  • Discover sales opportunities through consumer research and market analysis.
  • Present our programs and services to prospective customers and promote our portfolio of offerings.
  • Participate in industry or promotional events to cultivate customer relationships and stay up-to-date on industry trends.
  • Facilitate relevant training for various audiences concerning substance abuse and related topics.
  • Assess sales performance according to key performance indicators (KPIs) and monitor competition within assigned region.
  • Prepare and submit reports to the National Director of Business Development.
  • Meet key performance measurements, including averaging 10 quality calls per day, minimum.
  • Continually adapt growth plan and strategy to meet changing market conditions.
  • Promote the entire portfolio of Addiction and Mental programs and services.
  • Utilize all avenues for customer contact, including electronic platforms.
  • Log contact and sales tracking information into our CRM system daily.
  • Implement communication between facility staff and referral resources.
  • Assure the visibility of the organization within the addiction/substance abuse and other referral communities.
  • Act as a mediator for communication problems between the facility and the public.
  • Provide timely follow-up on opportunities identified in patient satisfaction surveys to improve overall client satisfaction.
  • Assist and support community programs developed for Addiction and Mental alumni.
  • Participate in Quality Improvement and committee activities as assigned.
Requirements
  • Proven experience as a Territory Manager or other type of Outside Sales Representative position.
  • Proven track record of increasing sales and revenue; field sales experience is preferred.
  • Bachelor's Degree strongly preferred with a concentration in Business, Marketing, or related field.
  • Minimum of five years' experience in outside sales with documented results.
  • Experience in the healthcare industry preferred.
  • Familiarity with the addiction/recovery treatment field, including 12-step programs.
  • Demonstrate excellent communication (written and verbal) skills required.
  • Strong presentation skills.
  • Comfortable working with the public.
  • Ability to develop sales strategies and use performance KPIs.
  • Proficient in MS Office; familiarity with Salesforce is a plus.
  • Excellent communication skills.
  • Organizational and leadership ability.
  • Problem-solving aptitude.
Physical Requirements
  • 80% local travel.
  • 20% regional travel, some overnight may be required.
  • Able to walk approximately 3-4 miles during eight-hour shift.
  • Able to continuously sit from one-half hour to four hours per eight hours.
  • Able to frequently ascend and descend stairs.
  • Able to lift and move up to 50 pounds.
Other Requirements
  • If recovering, two (2) years of continuous, verifiable sobriety.
  • Must be able to work in a constant state of alertness as to perform the job in a safe manner.
  • Regular attendance; including conference calls and onsite meetings, as necessary.
  • Pass a criminal background check, urine drug screen, and motor vehicle report.
  • Maintain a valid driver's license, personal automobile liability insurance, and a driving record permitting coverage under company's automobile liability policy if necessary.