Housekeeping Operations Manager
2 weeks ago
Crothall Healthcare, a leading provider of specialized support services to the healthcare industry, is seeking a highly skilled and experienced Operations Manager to join their team.
Job Summary:
The Operations Manager will be responsible for directing and overseeing the support services operational needs of the department, coordinating tasks with frontline associates, and serving as a liaison between administration and unit departments.
Key Responsibilities:
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules to ensure adequate services are rendered.
- Assist in the hiring process, including interviewing, hiring, and training of new associates.
- Orient, develop, and supervise all supervisory/housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Conduct monthly reporting of goals, accomplishments, and future plans.
- Provide staff education and continuous training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, such as pest control, window cleaning, and medical waste disposal.
Requirements:
- 4 years of experience in support services, military, housekeeping, and/or facilities maintenance.
- At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor's degree is preferred.
About Crothall Healthcare:
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. With over 1300 healthcare service teams in 46 states, Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016.
Learn More:
Visit our website to learn more about Crothall Healthcare and our commitment to excellence in support services.
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