Restaurant Operations Manager

2 weeks ago


FuquayVarina, North Carolina, United States Taco Bell Full time

Job Summary:

The Restaurant General Manager will be responsible for executing all restaurant administrative duties, providing leadership to ensure day-to-day operations are sustained at an acceptable level. This role requires strong leadership skills to manage a corporate-owned restaurant within company policies and guidelines, ensuring 100% customer satisfaction.

Key Responsibilities:

  • Operational Excellence: Create value for shareholders through efficient operations, cost controls, and profit management.
  • Team Management: Recruit, interview, and hire team members, conduct performance appraisals, take discipline action, motivate, and train.
  • Financial Management: Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Customer Satisfaction: Ensure food quality and 100% customer satisfaction.
  • Marketing and Promotion: Ensure complete and timely execution of corporate and local marketing programs.
  • Employee Development: Recognize and motivate team members, facilitate safe work behaviors, and provide opportunities for growth and development.

Requirements:

  • Leadership and Management: Proven ability to lead and manage a team, with a focus on customer satisfaction and operational excellence.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and vendors.
  • Business Acumen: Strong business acumen, with the ability to analyze financial data, make informed decisions, and drive business results.
  • Education and Experience: College or university degree preferred, with a minimum of 2 years of experience in a restaurant management role.


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