Maintenance Operations Manager

2 weeks ago


FuquayVarina, North Carolina, United States Aldon Management Corp Full time
Service Manager Opportunity at Aldon

At Aldon Management Corp, we strive to create better places to call home. Our people-first philosophy and relationship-driven approach empower our team to deliver unparalleled personal service and establish deeper bonds with our residents and partners.

About Aldon

Aldon has been creating better places to call home for over 75 years. Founded by brothers who set out to create something of value for the local community, we continue to follow their guiding principles today by coming together with the shared purpose of delivering exceptional living experiences.

Service Manager Overview

We are seeking a dedicated Service Manager to oversee and participate in all maintenance projects, including capital improvements. The ideal candidate will be responsible for:
  • Coordinating and performing repairs of property grounds, apartments, and building exteriors.
  • Managing maintenance budgets and administrative tasks.
  • Directing property/ground upkeep, preventive care, and maintenance service efforts.
  • Maintaining accurate records of all services performed.
  • Coordinating contracted services and monitoring vendor performance for compliance with Aldon guidelines.
  • Soliciting and analyzing bids, assessing completed work, and tracking invoices for timely payment.
  • Conducting monthly and quarterly safety meetings, ensuring adherence to Aldon safety guidelines.
  • Sustaining peak efficiency of all property components.
  • Reinforcing monthly staffing schedules for 24/7 emergency coverage.
  • Contributing to staff recruitment efforts and skill-building initiatives.
  • Overseeing the maintenance team while completing related duties.
  • Continuously inspecting the community, recording, and correcting deficiencies.
  • Ordering necessary supplies and parts within budgetary guidelines.
  • Managing the make-ready timeline to minimize downtime.
  • Monitoring and managing maintenance personnel overtime.
  • Striving for cost-effective maintenance practices.
  • Maintaining a service-oriented environment with a professional appearance and attitude.
  • Coordinating daily meetings with the property manager for maintenance project updates.
  • Performing other duties as assigned.
Qualifications
  • 4+ years of maintenance experience, preferably in multifamily maintenance.
  • 1+ years of supervisory experience.
  • Universal CFC/EPA Certification required.
  • CPO license preferred.
  • Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, cooling towers, reading blueprints, and HVAC (heat pumps, water source heat pumps, gas/electric furnaces, and water heaters).
  • An ability to maintain reliable transportation and a current and valid Driver's License.
  • Availability for after-hours emergency maintenance calls, including nights and weekends on a rotational basis. Ability to respond to on-call emergencies within 30 minutes.
  • Ability to carry a cell phone as required for on-call maintenance.
  • Computer proficiency.
  • Excellent English communication skills, both verbal and written.
  • Physical ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
Compensation and Benefits
  • Competitive pay.
  • Medical, Dental, and Vision Insurance.
  • Short-term/Long-term Disability Insurance.
  • Life Insurance.
  • Employee 401(k) Plan.
  • Paid Time Off (PTO) and Company Holidays.


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