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IT Support Specialist

1 month ago

New York, New York, United States IN2U Full time
Job Overview

We are seeking a highly skilled IT Support Specialist to join our team at IN2U. As a key member of our IT department, you will be responsible for providing daily support for IT-related issues and requests, managing IT Helpdesk, and assisting the IT Manager.

Key Responsibilities:

  • Provide IT support to end users, responding to requests and inquiries in a timely manner.
  • Monitor and ensure proper functioning of IT systems and applications.
  • Configure hardware and software, set up computers, printers, and provide daily support for computer network users.

Requirements:

  • Minimum Degree or Diploma in Computer Science or Engineering, Information Technology mandatory.
  • At least 1-3 years of experience in a IT role.
  • 2+ years of experience managing projects and people.
  • Must be able to work in the NY office at least three times per week.

Preferred Qualifications:

  • Experience in Fresh Service is a plus.
  • Experience in SaaS based ITAM/ITSM software.
  • Experience working with multiple stakeholders.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.