IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at IntelliPro Group. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our local offices and remote workers worldwide.
Key Responsibilities:
- Provide technical support to end-users via phone, email, and in-person
- Troubleshoot and resolve technical issues related to laptops, desktops, and systems
- Install, configure, and maintain hardware and software
- Develop and maintain technical documentation
- Collaborate with other technical staff to resolve complex technical issues
Requirements:
- Minimum 3 years of experience in IT support
- College degree in Computer Science or related field
- Excellent customer service and communication skills
- Ability to articulate technical solutions to non-technical users
- Systematic problem-solving approach
About Us:
IntelliPro Group is a global leader in talent acquisition and HR solutions. We are committed to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships.
Compensation:
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
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