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Inside Sales and Customer Support Specialist

2 months ago


College Station, Texas, United States FastSigns Full time

FASTSIGNS College Station is seeking a dedicated, detail-oriented, and enthusiastic individual to fill the role of Customer Service Representative/Inside Sales Representative. Since its inception, this location has consistently ranked among the top 15 out of 700 FASTSIGNS centers globally in terms of annual sales and customer satisfaction.

Key Responsibilities:

  • Serve as the primary point of contact for both existing and potential clients.
  • Engage with customers through various channels: email, phone, in-person interactions, and site visits.
  • Maintain precise records and facilitate communication and coordination through point of sale systems, job folders, and other necessary tools to ensure timely fulfillment of customer orders from inception to completion.
  • Oversee the work order process, which includes preparing estimates, converting orders, designing artwork, proofing, managing production and quality control, and handling installation, delivery, and payments.

Qualifications:

  • Prior experience in business-to-business sales is preferred.
  • Excellent verbal, written, and listening skills, including proficiency in proofreading and basic mathematics.
  • Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
  • Strong time management abilities.
  • Outgoing personality with exceptional customer service skills.

Benefits:

  • Competitive base salary plus sales incentives.
  • Consistent full-time weekday schedule with weekends off.
  • Paid vacation time based on length of service.
  • Paid holidays.
  • Access to company-sponsored medical and dental benefits.

Are you passionate about assisting others and solving problems through consultation? If you are looking for a role that promotes continuous learning, skill development, and career advancement, we encourage you to explore opportunities within the dynamic Sign Industry.

Compensation: $31,000 - $37,400 per year plus sales bonuses.

At FASTSIGNS, each day offers unique challenges and opportunities for growth, allowing you to leverage your talents and enhance your skills. With a vast network of independently owned locations, we provide competitive compensation and ongoing training.

Ready to shape your future? Discover your next career path with us.