Funeral Home Operations Manager

4 weeks ago


West Chester, Pennsylvania, United States Cremstar of NJ Full time
Funeral Home Office Manager

Are you a detail-oriented and organized individual with a passion for providing exceptional customer service? Do you have experience working in a funeral home or a related field? We are seeking a highly skilled and compassionate Funeral Home Office Manager to join our team at Cremstar of NJ.

Job Summary

The Funeral Home Office Manager will be responsible for managing the day-to-day operations of our funeral home, providing exceptional customer service to families, and working closely with our funeral directors to ensure seamless service delivery.

Key Responsibilities
  • Manage and maintain accurate records and files, including customer information, funeral services, and financial transactions.
  • Provide exceptional customer service to families, responding to inquiries, and resolving issues in a timely and professional manner.
  • Work closely with funeral directors to coordinate funeral services, including scheduling, logistics, and communication with families.
  • Manage and maintain inventory of funeral supplies, including urns, and other related items.
  • Process and track invoices, payments, and other financial transactions.
  • Perform other administrative tasks as needed, including data entry, reporting, and communication with vendors.
Requirements
  • Minimum 2 years' experience in an office setting, preferably in a funeral home or related field.
  • Excellent verbal communication skills, with the ability to provide exceptional customer service.
  • Highly organized, with strong attention to detail and ability to multitask.
  • Proficient in computer software, including Microsoft Office and Google Docs/Sheets.
  • Ability to work independently and as part of a team, with a positive and professional attitude.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work with a growing and dynamic company.
  • Professional development and growth opportunities.
  • Flexible work arrangements, including remote work options.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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