Funeral Home Operations Manager
4 weeks ago
Are you a detail-oriented and organized individual with a passion for providing exceptional customer service? Do you have experience working in a funeral home or a related field? We are seeking a highly skilled and compassionate Funeral Home Office Manager to join our team at Cremstar of NJ.
Job SummaryThe Funeral Home Office Manager will be responsible for managing the day-to-day operations of our funeral home, providing exceptional customer service to families, and working closely with our funeral directors to ensure seamless service delivery.
Key Responsibilities- Manage and maintain accurate records and files, including customer information, funeral services, and financial transactions.
- Provide exceptional customer service to families, responding to inquiries, and resolving issues in a timely and professional manner.
- Work closely with funeral directors to coordinate funeral services, including scheduling, logistics, and communication with families.
- Manage and maintain inventory of funeral supplies, including urns, and other related items.
- Process and track invoices, payments, and other financial transactions.
- Perform other administrative tasks as needed, including data entry, reporting, and communication with vendors.
- Minimum 2 years' experience in an office setting, preferably in a funeral home or related field.
- Excellent verbal communication skills, with the ability to provide exceptional customer service.
- Highly organized, with strong attention to detail and ability to multitask.
- Proficient in computer software, including Microsoft Office and Google Docs/Sheets.
- Ability to work independently and as part of a team, with a positive and professional attitude.
- Competitive salary and benefits package.
- Opportunity to work with a growing and dynamic company.
- Professional development and growth opportunities.
- Flexible work arrangements, including remote work options.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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