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IT Training Specialist

2 months ago


New Haven, Connecticut, United States Franklin Fitch Full time

Job Title: Information Technology Instructor

Job Summary: We are seeking an experienced IT Training Specialist to join our team at Franklin Fitch. As an IT Training Specialist, you will be responsible for designing and developing training courses, maintaining and documenting IT training materials, and ensuring staff are aware of the importance of IT training.

Key Responsibilities:

  • Design and Develop Training Courses: Create engaging and effective training courses that meet the needs of our staff.
  • Maintain and Document IT Training Materials: Ensure that all IT training materials are up-to-date and accurately documented.
  • Ensure Staff Awareness: Promote the importance of IT training to our staff and ensure they are aware of the available training resources.
  • Collaborate with IT Teams: Work closely with our IT teams to ensure smooth training delivery and to identify areas for improvement.
  • Assist the Service Desk Team: Provide support to our service desk team as needed.

Requirements:

  • Experience in IT Training: You must have experience in designing and delivering IT training courses.
  • Technical Skills: You must have strong technical skills, including software and hardware troubleshooting.
  • Communication Skills: You must have excellent communication skills, both written and verbal.

What We Offer:

  • Annual Salary: Up to $140,000
  • Full Benefits Package: We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.