Transportation Operations Manager

3 days ago


Mountain View, California, United States Hallcon Full time
Job Overview

Hallcon is a dynamic organization dedicated to providing innovative transportation services to clients across various modes, including fixed route, commuter, shuttles, on-demand, and microtransit.

About the Role

This position will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments as needed to ensure routes are serviced safely and on-time.

Key Responsibilities:
  • Provide direction, guidance, and information to vehicle operations.
  • Communicate with clients, dispatch teams, managers, and other suppliers regarding changes to regular activities.
  • Manage and enhance customer service and passenger safety.
  • Report vehicular deficiencies, accidents, and incidents as required.
  • Monitor traffic to avoid and/or reduce exposure to heavily congested areas.
  • Assist in accident investigations, reporting, filing, and corrective actions.
  • Coordinate daily rider flow.
Requirements:
  • Good communication skills and ability to interact with riders and clients with clarity, tact, and courtesy.
  • Basic understanding and experience with computers and Microsoft Office Suite.
  • Strong performer independently or in a team setting.
  • Be at least 21 years of age.
  • Must be qualified to work in the United States.
Experience:
  • Must have 3 years dispatching experience.
  • Ability to juggle various responsibilities and tasks while maintaining focus in an active environment.
Benefits:
  • Medical, dental, vision benefits
  • 401k plan
Estimated Salary:

$28.50 per hour



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