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Reception Specialist for Nail Salon

2 months ago

San Francisco, California, United States San Francisco Institute of Esthetics and Cosmetology Full time

Position Overview:
We are a newly established, eco-friendly nail salon seeking a polished, approachable, and professional individual with a strong background in customer service.

Role Responsibilities:
As the Front Desk Coordinator, your primary role will be to foster a warm and inviting environment while delivering an exceptional client experience.

  • Welcome and check clients in and out
  • Provide complimentary refreshments to guests
  • Advise and schedule treatments/services
  • Optimize appointment scheduling for efficiency and profitability
  • Manage phone calls, return messages, and respond to inquiries
  • Gain knowledge of our product offerings and promote them when suitable
  • Support owners and technicians with various tasks
  • Capture images for salon promotional purposes
  • Assist with light bookkeeping and record management (e.g., balancing cash drawer, processing transactions)
  • Help coordinate and manage private events

Qualifications:
Demonstrated experience as an exceptional receptionist
Familiarity with salon/spa management software
Outstanding customer service abilities and excellent phone manners
Strong time-management and organizational skills

We provide a supportive work environment, competitive hourly wage plus tips, comprehensive training, and a clear career development path in a clean, eco-friendly setting.