Technical Support Engineer

1 day ago


Richland, Washington, United States Katmai Full time

Job Description:

We are seeking a highly skilled Technical Support Engineer to join our team at Katmai. As a Technical Support Engineer, you will be responsible for providing technical support to our customers on Cloud-related issues.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or online chat.
  • Troubleshoot and resolve technical issues related to Cloud infrastructure and applications.
  • Collaborate with internal teams to develop and implement new technologies and solutions.

Requirements:

  • Two (2) years IT experience, including one (1) year of technical support experience.
  • Bachelor's degree in relevant technical field of study.
  • Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts).

Estimated Salary: $60,000 - $65,000 per annum



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