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Service Technician Trainee

2 months ago

Carbondale, Colorado, United States Auto-Chlor System Full time
Job Overview

Auto-Chlor System is seeking a highly motivated and detail-oriented Service Technician Trainee to join our team in Carbondale, CO. As a Service Technician Trainee, you will be responsible for providing exceptional customer service, managing accounts, and performing preventative maintenance tasks.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Account Management: Manage customer accounts, including scheduling appointments and maintaining accurate records.
  • Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products and services to customers.
  • Preventative Maintenance: Perform routine maintenance tasks to ensure equipment is functioning properly and efficiently.
  • Inventory Management: Manage inventory levels, including ordering and stocking supplies.
  • Driving and Delivery: Safely operate company vehicles to deliver products and services to customers.
Requirements
  • Valid Driver's License: Possess a valid driver's license and a clean driving record.
  • Independence and Hand Tools: Work independently and use hand tools to perform maintenance tasks.
  • Mechanical Aptitude: Possess basic mechanical skills and knowledge.
  • On-Call Rotation: Participate in on-call rotation as needed to ensure 24/7 customer support.
About Us

Auto-Chlor System is a national leader in the production, installation, and service of commercial dishwashing machines. We specialize in water, hygiene, and energy technologies and services that protect people and vital resources. Our customers include food service and food processing, hospitality, healthcare, and industrial environments.