Pharmacy Professional

6 days ago

Carbondale, Colorado, United States Kroger Full time
Job Description

Create an exceptional customer experience and inspire colleagues to deliver outstanding customer service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards, and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties, and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities
  • Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
  • Administer vaccines as needed.
  • Provide patient counseling and pharmaceutical care to customers.
  • Ensure pharmacies comply with all local, state, and federal laws (including HIPAA).
  • Maintain a professional image through personal appearance, conduct, and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
  • Achieve a thorough knowledge of the trade area, its customers, and its competition.
  • Create a positive pharmacy department image through strong service, friendliness, and cooperativeness with customers, colleagues, and outside vendors.
  • Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy.
  • Maintain proper records, inventory, and security on all scheduled drugs (i.e., controlled substances-narcotics).
  • Follow procedures for handling pharmacy products from authorized sources.
  • Ensure all accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are utilized appropriately.
  • Establish/maintain all record-keeping practices necessary for legal compliance, company policies, accounting policies, and other requested reports.
  • Maintain a clean, neat work area, including work counters, shelves, floors, and the customer counter to present a professional, sanitary, organized image to customers.
  • Ensure all product returns are handled in a timely fashion and per company policy.
  • Maintain all equipment (e.g., computers, printers, accuracy scanners, and cash registers) to ensure it remains in working condition.
  • Maintain and organize all policy manuals, reference books, state laws, and required equipment and verify that all staff is knowledgeable of their use.
  • Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary.
  • Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
  • Ability to work cooperatively in a high-paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications

Minimum Requirements

  • Bachelor's Degree in Pharmacy.
  • Current state pharmacist licensure in good standing.
  • Effective oral/written communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Ability to handle stressful situations.

Desired Qualifications

  • 1 year of retail experience.
  • Second language (speaking, reading, and/or writing).

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