Reservation Agent

2 weeks ago


Portland, Maine, United States U-Haul Full time
Reservation Manager Agent

U-Haul is seeking a skilled Reservation Manager Agent to join our team. As a key member of our operations team, you will play a critical role in supporting customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution.

Key Responsibilities:
  • Assist with calls from and to customers, providing exceptional customer service and support.
  • Help support field team members and U-Haul dealerships with equipment and reservation management, ensuring efficient placement and distribution.
  • Review reports to aid in effective placement of equipment, customer reservations, and contracts, ensuring accuracy and availability.
  • Assist with the Company's U-Box portable storage product, providing support and guidance to customers and team members.
Requirements:
  • High school diploma or equivalent.
  • Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.
What We Offer:
  • Career stability and opportunities for advancement.
  • A wide range of personal and professional growth opportunities within the organization.
  • A comprehensive benefits package, including health insurance, prescription plans, paid holidays, vacation, and sick days.
  • Life insurance, MetLaw Legal program, MetLife auto and home insurance, and more.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a work environment that is free from nicotine use and promotes a healthy lifestyle.


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