Senior Care Leader

7 days ago

Littleton, Colorado, United States Sunrise Senior Living Full time

Sunrise Senior Living is committed to providing high-quality care to our residents, and we are seeking a skilled and dedicated individual to join our team as a Lead Care Manager.



Job Overview

The Lead Care Manager plays a critical role in ensuring that our residents receive the best possible care, and is responsible for supervising and supporting a team of Care Managers. This includes taking attendance, managing call-offs and no-shows, and responding to shift requests.



Responsibilities and Qualifications

Core Responsibilities


  • Provide supervisory support to Care Managers, including taking attendance, managing call-offs and no-shows, and responding to shift requests.
  • Support Care Managers in providing Activities of Daily Living (ADL) care and services to residents, including bathing, grooming, and personal and dental hygiene.
  • Encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
  • Assist with meal service in the dining room and coach Care Managers on hospitality standards.
  • Accurately document care and services provided to residents, and review care manager documentation throughout the shift.
  • Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies.
  • Display and encourage flexibility in work schedule, including working holidays, evenings, weekends, and additional shifts as needed.
  • Prepare for shifts by obtaining resident group assignments before Care Managers arrive.
  • Participate in crossover meetings by sharing and receiving pertinent information with other Lead Care Managers.


Other Responsibilities


  • Cross-trained and credentialed to safely administer medications as needed during times of high volume or unexpected absence.
  • Lead by example when clocking in/out and taking proper meal/rest breaks.
  • Participate in group interview process, including job preview video and community tour.
  • Support onboarding of new team members, including shadowing and skills demonstration.
  • Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards.
  • Report incidents and complete appropriate paperwork immediately.
  • Communicate any observed or suspected resident change of condition to the department care coordinator.
  • Prevent and handle conflict by working with the team towards a solution.
  • Contribute to care manager annual performance review by providing feedback to the department care coordinator.
  • Project a positive, professional, and friendly image through action, words, and dress.


Qualifications

The ideal candidate will possess the following qualifications:




  • High school diploma or GED strongly preferred and may be required per state regulations.
  • Ability to read, write, communicate effectively with Care Managers, Community Managers, residents, and family members.
  • In states where applicable, must maintain applicable certifications.
  • Must be at least 18 years of age.
  • Medication Management Certificate required; ongoing training and re-education per Sunrise and state requirements.
  • Previous experience working with seniors and desire to serve and care for seniors.
  • Demonstrates leadership competencies.
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.
  • Ability to make choices, decisions, and to act in the residents' best interest.
  • Ability to appropriately react to and remain calm in difficult situations.
  • Ability to handle multiple priorities.
  • Competent in organizational and time management skills.
  • Demonstrate good judgment, problem-solving, and decision-making skills.
  • Competent in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications.


About Sunrise Senior Living

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.

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