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Hotel Operations Manager

2 months ago

Lubbock, Texas, United States TAJ HOSPITALITY Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at TAJ HOSPITALITY. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:

  • Leadership and Management: Provide strategic direction and leadership to our hotel team, fostering a culture of excellence and customer satisfaction.
  • Operational Excellence: Oversee the efficient operation of all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
  • Guest Experience: Ensure that every guest has a memorable and enjoyable stay, responding promptly to their needs and concerns.
  • Revenue Growth: Develop and implement strategies to increase revenue, improve market share, and enhance profitability.
  • Team Development: Recruit, train, and develop a high-performing team, promoting a culture of continuous learning and improvement.
  • Financial Management: Oversee the hotel's financial performance, ensuring accurate budgeting, forecasting, and cost control.
  • Brand Standards: Maintain the highest standards of quality, service, and brand compliance, ensuring that our hotel meets or exceeds brand expectations.

Requirements:

  • Education: Bachelor's degree in Hotel Administration, Business Administration, or a related field.
  • Experience: Minimum 2 years of experience in hotel management, with a proven track record of success in leadership and operations.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving skills, with the ability to make informed decisions. Proficiency in Microsoft Office and hotel management software.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.

Language: English (en-US)