Department Head
1 month ago
As a Department Manager at H&M Group, you will play a crucial role in driving sales and profit growth in our stores. You will be responsible for leading a team of sales advisors and visual merchandisers to deliver exceptional customer service and achieve business objectives.
Key Responsibilities- Sales and Profit: Analyze sales and profit KPIs, identify areas for improvement, and develop strategies to maximize sales and profitability.
- Team Management: Recruit, train, and develop a high-performing team, ensuring they have the skills and knowledge to deliver excellent customer service and achieve business objectives.
- Customer Service: Ensure that all customers receive a high level of service, resolving any issues promptly and professionally.
- Store Operations: Oversee the day-to-day operations of the store, including visual merchandising, inventory management, and store maintenance.
- Commercial Operations: Work closely with the store management team to develop and implement commercial plans, including pricing, promotions, and visual merchandising.
- Experience: 1-2+ years of experience in a retail or sales environment.
- Skills: Strong leadership and communication skills, ability to analyze data and make informed decisions, and a passion for delivering exceptional customer service.
- Education: High school diploma or equivalent required.
- Competitive Salary: $21.87-$24.60 hourly.
- Benefits: Medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay, 401K, commuter benefits, health and dependent care FSA, and additional voluntary benefits.
- Staff Discount: 25% discount on all H&M Group brands.
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that we do not accept cover letters in our application process.
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