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Restaurant Operations Supervisor

2 months ago

SaintMauricelèsChâteauneuf, Bourgogne-Franche-Comté, United States Sonic Full time
The Role:

As an Assistant Manager at SONIC Drive-In, you will play a crucial role in supporting the General Manager with the oversight of daily restaurant operations, ensuring that we deliver exceptional food quality in a clean, safe, and efficient environment, ultimately providing our guests with a delightful experience at SONIC Drive-In.

Key Responsibilities:

  • Recruiting, training, supervising, and developing a team of dedicated individuals committed to delivering a SuperSONIC experience to every customer.
  • Ensuring customer satisfaction by making certain that every guest leaves happy and eager to return.
  • Helping team members grasp the overall vision and their contributions by explaining the purpose behind their tasks.
  • Recognizing team achievements and providing constructive coaching for enhanced performance.
  • Establishing clear expectations and offering ongoing feedback throughout each shift.
  • Fostering a positive and energetic work atmosphere that makes the job enjoyable.
  • Overseeing key operational areas such as food and supplies, labor management, and guest service.

Compliance and Standards:

  • Upholding and enforcing SONIC's safety and sanitation protocols.
  • Adhering strictly to all federal, state, and local regulations.

Qualifications:

  • Demonstrated leadership and communication abilities.
  • High standards for personal and team performance.
  • Positive demeanor, particularly during busy or challenging times.
  • Resilience in problem-solving and a commitment to continuous improvement.
  • Desire for professional and personal growth.
  • Ability to prioritize tasks effectively.
  • Basic math and reading skills, along with effective communication capabilities.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Additional Information:

SONIC Drive-In franchises are independent employers responsible for their own employment decisions. Reasonable accommodations will be made for individuals with disabilities to perform essential job functions as required by law.


Desired Attributes:

  • Friendly demeanor and a passion for providing excellent customer service.
  • Professionalism and respect for all individuals.
  • A collaborative spirit focused on achieving drive-in goals.
  • Strong leadership skills with the ability to inspire and guide team members.
  • A track record of enhancing sales, creative marketing, and effective expense management.

At SONIC, we value the unique experience each team member brings to our drive-in. Join us in creating memorable moments for our guests.