Manager, Life/Health/Retirement Income Specialist

2 weeks ago


San Antonio, Texas, United States USAA Full time
About the Role

USAA is seeking a seasoned professional to fill the position of Manager, Life/Health/Retirement Income. As a key member of the Life Company Life Solutions Team, you will be responsible for managing a team of specialists dedicated to understanding the complex needs of our members and providing tailored solutions.

Key Responsibilities
  • Manage a team of specialists to deliver exceptional customer experiences and drive business growth.
  • Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • Collaborate with cross-functional teams to identify and address business needs and opportunities.
  • Ensure compliance with regulatory requirements and maintain a deep understanding of industry trends and developments.
  • Provide coaching and development opportunities to team members to enhance their skills and performance.
Requirements
  • Bachelor's degree or 10 years of related experience.
  • 6 or more years of experience in financial services operations, including process improvement.
  • 2 or more years of direct team lead or management experience.
  • Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income.
Preferred Qualifications
  • US military experience or a military spouse/domestic partner.
  • Current Life and Health (Group 1) license.
  • Chartered Life Underwriter (CLU) designation.
  • 3 or more years of direct management experience within a financial service industry.
  • 1 or more years of working experience with Life, Health, or retirement income products.
What We Offer

USAA offers a competitive salary range of $74,210 - $133,570, comprehensive benefits, and a dynamic work environment that supports professional growth and development.



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