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Product Compliance Senior Specialist

2 months ago


Madison, Wisconsin, United States American Family Insurance Full time
Job Summary

We are seeking a highly skilled Product Compliance Senior Specialist to join our team at American Family Insurance. As a key member of our compliance team, you will be responsible for coordinating divisional programs for internal controls, responding to state compliance requests, and providing guidance and monitoring of operational controls.

Key Responsibilities
  • Coordinate divisional programs for internal controls, including vendor management, consumer complaints, record retention, and overall division quality.
  • Respond to state compliance requests and provide guidance and monitoring of operational controls.
  • Establish, monitor, and provide oversight of compliance programs, processes, and department of insurance examinations.
  • Make recommendations to leadership on compliance matters that affect the product portfolio, forms, systems, processes, and procedures.
  • Work closely with internal controls business partners and stakeholders to develop and implement divisional internal control processes and systems.
  • Facilitate integration of internal control programs for a line of business with Corporate Internal Control programs.
  • Provide compliance support in the coordination and response communication regarding state market conduct exams, state and federal data calls, state inquiries, and surveys.
Requirements
  • Demonstrated experience in implementing compliance and risk control programs, including tracking, analyzing, reporting, and problem solving.
  • Demonstrated experience in the field of compliance, including a working knowledge of underwriting and claims or specialized area of expertise.
  • Demonstrated experience planning, managing, and/or leading projects or initiatives.
  • Demonstrated experience in process improvement, methodologies, and tools.
  • Demonstrated experience working with State DOI's re. regulatory compliance.
What We Offer

We provide a comprehensive benefits package, including medical, dental, vision, and wellbeing benefits, a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays, and a paid time off program.