Office Manager

3 weeks ago


Waukee, Iowa, United States Nick Hageman - State Farm Agent Full time
Job Overview

As the Office Manager for Nick Hageman - State Farm Agent, you will play a crucial role in ensuring the smooth operation of our agency. Your primary responsibility will be to implement and support office policies, ensuring that our customers receive exceptional service and that our agency is well-equipped to meet their needs.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized service.
  • Ensure the office is well-maintained and equipped to meet customer needs, and continuously improve our processes to enhance customer satisfaction.
  • Work collaboratively with the team to achieve our agency's goals and objectives.
Requirements
  • Excellent communication and interpersonal skills.
  • Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Experience in customer service and team management is preferred.
  • Proactive problem-solving skills and the ability to work in a fast-paced environment.
  • Able to obtain Property and Casualty License, as well as Life and Health License.
Benefits
  • Competitive salary and commission/bonus structure.
  • Health benefits and paid time off.
  • Flexible hours and opportunities for growth and advancement within the agency.

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