Marketing Liaison
4 days ago
We are seeking a highly motivated and organized Marketing Liaison to join our team at OH AL Milford Opco LLC. The successful candidate will be responsible for managing the facility inquiry and admission process, providing customers with facility-related information, and coordinating effective customer relationship programs.
Key Responsibilities- Respond to inquiry calls from hospital discharge planners, other community contacts, families, and referral sources in a professionally and timely manner, with appropriate follow-up.
- Conduct facility tours and manage the admission process by consistently maintaining updated bed availability and facility services information.
- Maintain current database of existing and potential referral sources.
- Alert appropriate department heads and building staff of projected changes in admissions, bed changes, and discharges, through daily admission meeting to discuss forthcoming changes.
- Ensure appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission and communicates special needs of new admits.
- Associate and/or bachelor's degree in business/communications field preferred.
- Two years equivalent experience in a customer relations position or Admissions Coordinator position in lieu of degree.
- Previous healthcare community relation's experience preferred.
- Affordable Medical, Prescription Drug, Dental, and Vision insurance benefits through leading healthcare insurance providers.
- Effective 2024, we are pleased to offer our full-time employees a variety of medical coverage options through Anthem Blue Cross Blue Shield.
- We provide an intercompany Employee Benefits Concierge to assist you in navigating and maximizing your benefits.
- Leading market wages.
- Flexible pay options; get paid daily, weekly, or bi-weekly with pay advances through UKG Wallet.
- Company paid vacation days with rollover option and sick time.
- Flexibility in scheduling.
- Excellent career advancement opportunities.
- Tuition Reimbursement and Student Loan Repayment programs.
- Company Paid Life Insurance.
- 401K retirement program.
- Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
- Unlimited Employee Referral Bonuses.
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