Customer Service Ambassador

2 weeks ago


Indianapolis, Indiana, United States Sika Full time

Job Summary:

The core responsibility of this position is to be responsible for providing excellent customer service to current and future clients for our buildings and parking refurbishment team.

Key Responsibilities:

  • Place and consolidate customer orders as well as arrange for delivery of goods and services.
  • Provide timely and effective communication with clients to ensure their needs are met and expectations are exceeded.
  • Collaborate with internal teams to resolve customer complaints and issues in a professional and courteous manner.
  • Develop and maintain strong relationships with clients to drive business growth and retention.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.


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