Guest Service Ambassador
14 hours ago
We are seeking a friendly and highly organized Guest Service Agent to join our team at Drury Hotels. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling front desk operations, and promoting company programs.
Key Responsibilities:
Provide warm and friendly guest service to our diverse team members and guests
Ensure exceptional guest experiences by providing courteous, friendly, and efficient service
Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, and handling cash transactions
Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, and clean-up
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
Requirements:
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
What We Offer:
Competitive hourly rate
Opportunities for career growth and development
Comprehensive benefits package, including medical, dental, vision, and 401(k) matching
Recognition and rewards for outstanding performance
A fun and supportive work environment
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to our online portal. We look forward to hearing from you
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