Document Production Specialist

6 days ago

Arlington Heights, Illinois, United States Williams Lea Group Limited Full time
Job Title: Hybrid Document Production Workflow Coordinator

Williams Lea is seeking a skilled Hybrid Document Production Workflow Coordinator to join our team in Wheeling, WV. This role requires a strong background in document production and preparation, with the ability to work in a fast-paced, deadline-driven environment.

Key Responsibilities:
  • Intake work requests from clients, including clarification of job instructions and negotiation of deadlines
  • Prioritize work requests across teams and coordinate/balance multiple projects based on experience and established guidelines
  • Create and edit documents, mail merges, charts, graphs, tables, etc.
  • Scan and clean up documents using scanner equipment and appropriate software
  • Convert and clean documents from other software applications
  • Evaluate personnel performance with the AM and assist in the development and improvement of individual and team skills
  • Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work
  • Facilitate focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service
Requirements:
  • Bachelor's degree or equivalent with years of experience able to substitute
  • Minimum of 3 years of related office experience with document production and preparation
  • Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples)
  • Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
  • Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
  • Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information
About Williams Lea:

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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