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Airport Operations Crew Member

2 months ago

West Palm Beach, Florida, United States JetBlue Full time
Customer Service Representative - Airport Operations

At JetBlue, we're committed to providing exceptional customer service. As a Customer Service Representative - Airport Operations, you'll play a key role in ensuring our customers have a positive experience from check-in to boarding.

Key Responsibilities:
  • Provide exceptional customer service to our passengers
  • Conduct check-in processes for customers via computer
  • Verify customers' personal identification
  • Tag, lift, and handle customer luggage
  • Announce flight arrivals, departures, and pre-boarding information via the public address system
  • Offer ancillary products to our customers
  • Help prepare aircraft cabin for customer boarding and departure
  • Assist customers who need assistance in boarding

We're looking for a team player who is passionate about delivering exceptional customer service and has a strong attention to detail. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we'd love to hear from you.