Ramp Agent

4 weeks ago

West Palm Beach, Florida, United States JetStream Ground Services Inc. Full time
Ramp Agent Job Summary

We are seeking a highly skilled and experienced Ramp Agent to join our team at JetStream Ground Services Inc. The successful candidate will be responsible for providing exceptional customer service, ensuring the safe and efficient operation of aircraft, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities:
  • Marshalling aircraft on the ramp, including directing, assisting, and parking arriving, departing, and towed aircraft in accordance with safety policies and procedures.
  • Performing wing walker duties to protect the aircraft, ground personnel, and equipment in accordance with safety policies and procedures.
  • Lifting, loading, unloading, sorting, and transferring passenger baggage, airmail, and freight in and out of aircraft bins, belt loaders, or baggage carts in a safe manner and within specific time constraints.
  • Communicating with Operations, flight crew, and ground personnel concerning arrival and departure information in a professional manner.
  • Operating ramp equipment, including but not limited to bag tugs, belt loaders, aircraft tow tractors, and water and lavatory servicing vehicles in a safe manner.
  • Servicing aircraft lavatories, cleaning aircraft, restocking items, and deicing as needed.
  • Removing Foreign Object Debris (FOD) from ramp surfaces adjacent to or surrounding the ramp area.
  • Ensuring GSE equipment is in proper working condition.
Requirements:
  • Strong working knowledge of airline ramp operations.
  • Work schedule understanding.
  • Operational flow knowledge (hourly/daily activity).
  • Ability to develop effective relationships at all levels.
  • Must be able to read, write, speak, and understand English.
Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to:

  • Able to walk, sit, and stand for extended periods.
  • Able to reach and clean overhead items.
  • Safely ascend and descend stairs with and without carrying any weight.
  • Able to safely lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
  • Bending, stooping, reaching overhead, and extended repetitive movements.
  • Walk up/down jet bridge stairs at various angles.
  • Able to push and pull occasionally.

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