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Medical Office Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Jobot. As a Medical Receptionist, you will be responsible for providing exceptional patient service, coordinating patient flow, and maintaining accurate patient records.
Key Responsibilities:
- Schedule and confirm patient appointments, surgeries, and medical consultations
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Ensure the smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff
- Handle patient billing and payments, including insurance claim paperwork
- Collaborate with medical and non-medical staff to ensure a seamless patient experience
- Facilitate patient care by managing medical records, reports, and correspondence
- Conduct patient satisfaction surveys and implement feedback for continuous service improvement
- Stay updated with changes in medical and insurance legislation
Requirements:
- Minimum of 2 years of experience in a medical reception or similar role within the healthcare industry
- Proficient in medical terminology, healthcare systems, and patient scheduling software
- High level of accuracy and attention to detail, particularly with patient records and billing
- Knowledge of insurance processes and claims
- Proficiency in MS Office Suite (Word, Excel, Outlook)
- Ability to work flexible hours, including evenings and weekends if needed
