IT Cloud Solutions Specialist

2 weeks ago

Littleton, Colorado, United States The Middlesex Corporation Full time

Position Overview:

As a Cloud Services Engineer at The Middlesex Corporation, you will be integral to our Information Technology team, reporting directly to the IT Director. Your role will focus on ensuring the performance, reliability, and management of our cloud-based IT infrastructure. This includes assessing emerging technologies, providing hands-on technical support, enhancing standards and processes, and managing vendor relationships. You will be expected to actively contribute to the team while taking on significant responsibilities.

Department: Information Technology (IT)

Reports to: IT Director

Employment Type: Full-Time, Salary

Key Responsibilities:

  • Oversee daily operations to maintain the performance, reliability, and capacity of cloud systems.
  • Identify, acquire, and implement Microsoft 365 solutions that align with company standards.
  • Ensure compliance with licensing for the organization, optimizing costs while identifying opportunities for upgrades or consolidations.
  • Design and sustain cloud solutions that support corporate objectives.
  • Deploy new applications in the cloud and transition existing applications from on-premises to cloud environments.
  • Optimize resource usage to guarantee cost efficiency.
  • Maintain data security and ensure compliance with industry regulations.
  • Assist in defining, acquiring, and implementing IT infrastructure and services in line with company standards.
  • Identify and communicate resource needs to support cloud technologies.
  • Lead initiatives related to data center consolidations and a cloud-first strategy.
  • Provide L2/3 support for end-user computing and assist during significant projects and high-volume support requests.
  • Plan and manage the distribution of software, policies, security patches, and updates.
  • Create and maintain technical documentation while driving process improvements through standard operating procedures.
  • Mentor service desk personnel, fostering a collaborative team environment and knowledge sharing.
  • Provide on-call support during non-standard business hours as necessary.
  • Occasional travel may be required.


Qualifications:

  • BS/BA in Computer Science, Engineering, or a related field; or equivalent professional experience.
  • Minimum of 5 years of experience in systems, cloud, and IT support.
  • Proficient in Windows Servers, Microsoft O365, Entra ID, Azure, Intune, and Defender.
  • Basic understanding of Windows domains, Group Policy Objects, and Active Directory.
  • Familiarity with VMware and Meraki is advantageous.
  • Experience in analyzing, implementing, and evaluating IT systems and specifications.
  • Solid understanding of computer systems (hardware/software), networks, and cloud concepts (e.g., PaaS, SaaS, IaaS).
  • Familiarity with technologies and systems specific to the construction industry is a plus.

Essential Attributes:

  • Exceptional written and verbal communication skills.
  • Team-oriented with strong interpersonal abilities.
  • Excellent organizational and time management skills.
  • Meticulous attention to detail and follow-through.
  • Dedicated and hardworking with a strong customer service focus.

Please consult HR for details regarding the physical demands and work environment associated with this position.

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