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Senior RAN Performance Specialist
2 months ago
Company Overview:
DISH, a subsidiary of EchoStar, has been at the forefront of connectivity innovation for over four decades. Our diverse business operations encompass satellite television, live streaming, on-demand content, smart home installations, mobile services, and the development of America’s pioneering Smart Network.
Our brand portfolio includes EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.
Department Overview:
Our Wireless Deployment team is dedicated to overcoming the challenges of previous network architectures by constructing the nation’s first cloud-native, standalone 5G wireless infrastructure. This initiative serves as the backbone for a connected future that meets the evolving social, economic, and transformative demands of today and beyond.
Key Responsibilities:
As a Senior RAN Performance Specialist, you will serve as the expert in 5G Wireless End-to-End Service Measurement KPIs within DISH Wireless. Your role will involve analyzing network performance, aligning it with customer experiences, and driving enhancements in DISH’s 5G service quality.
- Define RAN KPIs to monitor user experience, service quality, network health, capacity, and operational efficiency; create real-time KPI dashboards and conduct root cause analyses.
- Provide comprehensive troubleshooting for 5G networks, emphasizing cloud-based ORAN interfaces and end-to-end signaling protocols, utilizing vendor-specific logs and probing systems.
- Lead initiatives to enhance RAN performance and customer satisfaction, collaborating with RF, RAN, and Core engineering teams to recommend tuning actions and architectural modifications.
- Facilitate benchmarking efforts to evaluate DISH Wireless network performance against competitors, formulating strategies to enhance customer experiences.
- Employ Big Data Analytics with tools such as Python, R, and Tableau to harness AI/ML for operational modeling, anomaly detection, task automation, and zero-touch network performance management.
- Act as the point of contact for KPI requirements related to new technologies, working closely with Engineering, Operations, and various functional teams.
Qualifications:
To excel as a Senior RAN Performance Specialist, you should possess:
- A Bachelor’s degree in Electrical Engineering or a related field, coupled with over 8 years of experience in mobile networks and a profound understanding of 5G/4G technologies.
Skills and Expertise:
- In-depth knowledge of 5G ORAN standards, virtualization technologies, containerization, cloud-native principles, and SDN for cloud-based 5G Open RAN deployments.
- Expertise in cloud orchestration, edge computing, VNFs, CNFs, and open-source cloud-native technologies (Docker, Kubernetes, Helm, Prometheus, Grafana, ELK).
- Comprehensive understanding of RAN network performance management, optimization, and end-to-end call flows for both voice and data communications.
- Proficiency in data and VoIP network architecture, infrastructure, traffic engineering, and NMS/EMS/OSS/BSS operations.
- Strong programming and data analytics capabilities, with familiarity with the latest telecom standards (TMF, ETSI, 3GPP) and transport network performance monitoring.
Benefits:
We provide a comprehensive benefits package that includes flexible health options, flexible spending accounts, HSAs, a 401(k) plan with company matching, Employee Stock Purchase Plan (ESPP), career advancement opportunities, and a flexible time-off policy. For more details, please refer to DISH Benefits.
The base salary range provided is a guideline. Individual total compensation may vary based on qualifications, skill level, and competencies; compensation is influenced by the role's location and may change based on work location. Candidates will need to successfully complete a pre-employment screening, which may include a drug test and DMV check.
