Pharmacy Operations Manager

5 days ago


Gaylord, Michigan, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Manage pharmacy operations, including supervising pharmacy technicians and cashiers, and ensuring compliance with company policies and regulations.
  • Develop and implement processes to improve pharmacy efficiency, productivity, and customer satisfaction.
  • Collaborate with the pharmacy team to achieve business objectives, including sales growth, customer satisfaction, and operational excellence.
  • Provide coaching, training, and development opportunities to pharmacy technicians and cashiers to enhance their skills and knowledge.
  • Ensure accurate and timely processing of prescriptions, insurance claims, and other pharmacy-related tasks.
  • Maintain accurate records, reports, and inventory management to ensure compliance with regulatory requirements.
  • Develop and maintain relationships with customers, patients, and healthcare providers to promote pharmacy services and products.
  • Participate in quality improvement initiatives to enhance pharmacy operations, customer satisfaction, and employee engagement.
Requirements
  • High school diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer

Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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