Retail Customer Service Representative

4 days ago


State College, Pennsylvania, United States FedEx Full time
FedEx Retail Customer Service Associate

As a Retail Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibilities will include:

Key Responsibilities:
  • Providing consultative services to customers to understand their individualized needs and preferences.
  • Assisting supervisors and other team members in performing store functions and tasks.
  • Assisting in the training of store team members to ensure a high level of customer service.
  • Demonstrating a strong understanding of FedEx products and services to provide accurate information to customers.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Why FedEx?

At FedEx, we are committed to delivering exceptional customer experiences and building strong relationships with our customers. As a Retail Customer Service Associate, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our company.



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