Product Manager

4 weeks ago

Seattle, Washington, United States JobRialto Full time
Job Summary

As a Product Manager at JobRialto, you will play a key role in defining the scope and high-level requirements for our integration with client Airlines. You will partner with Business Analysts and Business Stakeholders to create user stories, elaborate Epics and Features, and manage the product backlog. Your expertise will be essential in supporting user and application testing, coordinating release activities, and providing consultation to cross-functional partners.

Key Responsibilities

• Define the roadmap necessary for integration with client Airlines aligned to defined timelines.

• Manage the implementation plan in partnership with Technical Program Managers.

• Provide day-to-day support of the portfolio, including managing support inquiries, responding to user feedback, and creating communications.

• Partner with the User Experience teams to provide guidance and prioritization during the product development process and participate in user research and product discovery activities.

• Assist the product, engineering, and scrum team during regular ceremonies, such as feature review, grooming, sprint plans, and demos.

• Serve as a project manager on small to medium initiatives where no project manager is assigned.

• Coordinate new and changed functionality with affected business groups to ensure seamless rollout of new capabilities.

• Interact with external vendors in design, delivery, and support of payment capabilities.

Requirements

• 4 years of experience in product management, program management, or product ownership.

• Bachelor's degree with a focus in a related discipline or an additional two years of training/experience in lieu of this degree.

• Proficiency with product management methodologies, including user research and product discovery.

• Proficiency with software development methodology, including AGILE methods.

• Demonstrated knowledge of the software development life cycle (SDLC).

• Excellent written and verbal communication skills with diverse audiences.

• Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution.

• Demonstrated ability to interact with all levels of management cross-divisionally.

• Demonstrated ability to manage multiple projects with increased complexity.

• Demonstrated ability to manage conflict.

Preferred Qualifications

• Prior product management experience with a team developing mobile applications for iOS devices.

• Prior product management experience with a team developing applications for contact centers.

• Prior product management experience with a team developing applications for payments or finance.

• Prior airline industry experience.

• Prior payment, financial, or similar experience or contact center experience.

• Experience managing vendor relationships.

Leadership Expectations

As a Product Manager at JobRialto, you are expected to embody our values of owning safety, doing the right thing, being kind-hearted, delivering performance, and being remarkable.

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