Case Entry Representative

6 days ago


Hartford, Connecticut, United States Trantolo & Trantolo, LLC Full time

**Role Overview**

We are seeking an experienced Intake Specialist to join our team at Trantolo & Trantolo, LLC. As a key member of our staff, you will be responsible for providing top-notch customer service and ensuring seamless communication between clients and our team.

The ideal candidate will have 5+ years of experience in a similar role, with expertise in handling multi-line phone systems and a proven track record of success in converting inbound calls. You will work closely with our Receptionists, Attorneys, Paralegals, and Executive team to achieve exceptional results.

In this exciting opportunity, you will handle all phone and web-based leads, complete administrative tasks, and participate in ongoing training. Our company values its employees and offers a comprehensive benefits package, including paid time off, health and dental insurance, and profit sharing.

**Key Responsibilities:**

  • Handle high-volume phone calls and web-based leads
  • Manage a multi-line phone system
  • Provide exceptional customer service
  • Complete administrative tasks, such as notating files and reporting on calls
  • Participate in ongoing training and education

**Salary Range:** $60,000 - $75,000 per year.



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