IT Support Specialist

4 weeks ago


Troy, Alabama, United States Lockheed Martin Corporation Full time

Unlock Your Potential as an IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Lockheed Martin Corporation. As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment.

Key Responsibilities:

  • Provide technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment
  • Unpack and inventory equipment shipped to site
  • Repair, replace, and creatively solve hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment
  • Work closely with IT management and programs to determine support requirements, priorities, and support needs
  • Collaborate with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followed
  • Provide on-call support on a limited basis

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development through training and mentorship programs
  • Exposure to a wide range of IT equipment and systems
  • Flexible work schedules to comprehensive benefits investing in your future and security

Requirements:

  • Ability to obtain/maintain Secret clearance
  • Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
  • Outstanding work ethic
  • Customer-focused and proactive
  • Capable of supporting multiple tasks and customers with competing deadlines concurrently
  • Basic experience working with desktop hardware and software installation/replacement/troubleshooting
  • Basic experience supporting configuration of computers
  • Basic experience troubleshooting network equipment
  • Experience using backup and imaging software
  • Ability to create documentation, processes, and procedures to ensure risk reduction
  • Experience with computer patching and updates
  • Experience installing operating systems and imaging computers

Desired Skills:

  • Understanding of EIT processes, procedures, and policies
  • Experience installing, supporting, and using various Windows Operating systems
  • Experience installing, supporting, and using Office 365
  • Working knowledge of Service Central, CATS, JITA, and other IT tools
  • Experience with data protection, backups, and data recovery tools
  • Experience working in manufacturing clean room environments

Security Clearance Statement:

This position requires a government security clearance, you must be a US Citizen for consideration.

Relocation Available:

Possible

Career Area:

Information Technology

Type:

Full-Time

Shift:

First


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