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Reception and Administrative Associate

2 months ago

Brandon, Florida, United States ChiroSport Full time
Position Overview

Job Title: Administrative Support Specialist

Reporting To: Clinic Management

Location: Not Specified

ChiroSport is a dynamic and fast-paced multidisciplinary clinic in search of a meticulous and reliable individual to join our team as an Administrative Support Specialist. This role is essential in managing front-office operations with a focus on exceptional customer service and effective communication skills.

We offer competitive hourly compensation along with benefits such as dental coverage, AFLAC, holiday pay, paid time off, and employee discounts. Previous experience in a healthcare setting or as a receptionist is highly desirable.

Key Responsibilities:

Primary Duties:

  • Warmly welcoming patients, managing phone inquiries, scheduling appointments for new and returning patients, and processing payments.
  • Inputting charges for submission to insurance providers.
  • Updating patient records in our system, including personal details, insurance data, and diagnosis codes.
  • Conducting insurance verifications and addressing patient inquiries regarding their insurance coverage.
  • Managing patient flow by checking patients in and out and assisting with rooming procedures.
  • Coordinating advanced imaging appointments and handling requests for medical records.
  • Entering patient data into our management software.
  • Preparing documentation and charges for patients and other healthcare facilities.
  • Processing sales transactions for in-office products.
  • Taking messages for chiropractic staff and physicians.
  • Organizing patient charts and related documentation.
  • Reconciling daily financial records.