Customer Service Associate

4 weeks ago


Mt Vernon, Illinois, United States Family Dollar Full time
Customer Service Representative Job Description

At Family Dollar, we're committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring our customers have a positive shopping experience.

Key Responsibilities:
  • Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Greet customers and assist them with the selection of merchandise, answering questions and providing product information as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns in a courteous and professional manner.
  • Work collaboratively with store team members to maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.
  • Participate in visual merchandising and inventory management activities to ensure the store is visually appealing and well-stocked.

We're looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply.



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