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Sales Process Optimization Specialist

2 months ago


Phoenix, Arizona, United States Home Brands Group LLC Full time
Job Title: Sales Program Specialist

About the Role:

This is an exciting opportunity to join our team as a Sales Program Specialist, where you will play a critical role in enhancing the sales processes and providing essential support to our franchisees from our corporate office.

Key Responsibilities:

• Offer guidance and best practices for improving sales processes and closing techniques for their sales teams.
• Identify opportunities for program improvements and implement changes to optimize sales performance and lead generation.
• Monitor sales activity and performance metrics to ensure smooth transitions from lead generation to closing sales.
• Collaborate with franchisees to develop tailored performance improvement plans to enhance their sales effectiveness.
• Manage data entry, prepare reports, and facilitate communication between sales teams and franchisees.
• Assist in training franchisees on effective sales strategies and the use of sales tools.
• Ensure accuracy in sales tracking systems and CRM platforms to enhance overall sales performance.
• Support the rollout of new sales tools, ensuring franchisees are equipped to manage their sales pipelines effectively.
• Provide day-to-day support for sales administrative tasks, including scheduling and report generation.
• Create and maintain detailed documentation of sales processes, guidelines, and standard operating procedures for franchisees.
• Participate in ongoing continuous improvement initiatives, identifying ways to streamline operations and enhance overall performance.

Travel Requirements:

This position may require up to 35% travel to support franchisees and enhance the sales program.

Qualifications:

• Experience in sales support, lead generation, or administrative roles, with a focus on managing customer data.
• Strong organizational and multitasking skills with attention to detail.
• Experience in coaching or mentoring sales teams to enhance their skills and performance.
• Proficiency in CRM systems and sales management tools.
• Self-motivated and able to work independently while managing multiple tasks.
• Excellent communication skills, with the ability to engage effectively with franchise teams.
• Experience with various sales and lead management technologies, including CRM systems, data analytics tools, and project management software.
• Background in developing and implementing sales strategies that drive revenue growth and improve closing rates.
• Proven ability to communicate effectively with diverse audiences, including franchisees, corporate teams, and external stakeholders.
• Bachelor's degree in business or marketing preferred but not required.

Why Work with Us:

We offer a collaborative and fast-paced environment with ample opportunities for professional development. As a Sales Program Specialist, you will have an impactful role in driving franchise success through support and process improvement.